A walk-by reading system was originally deployed in 2005, later upgraded to a drive-by system in 2010. “The evaluation process will ensure that the newer equipment is functional with our service area regarding geographic location, various types of meters, and where meters are located on property,” explained Hoppe. It was my duty as an Interprovincial Journeyman Electrician and Building Engineering professional to address the installation. We no longer collect security deposits for utility accounts. This action was necessary in response to the risk of not meeting the high demand. Make payments to your customer account number. The City of West Kelowna cannot tell you what is leaking within your home or business. 18th Jan, 2019. Please don’t put cash in the drop box. The City of Kelowna’s water utility has begun installing water meter... s in homes in Southeast Kelowna. Meters only produce higher readings if there’s an increase in the rate of water flowing through. “City” means the City of Kelowna. Any ownership changes on your account will generate a new access code; please contact Utility Billing Customer Care at utilitybilling@kelowna.ca or 250-469-8757 (option 2). View the sections below for information on City Water Utility contacts, managing your account, paying your bill and the procedure for leaks, repairs and maintenance. Water meters can also help identify leaks within your home to further help save money. Sign up for Property Account to access your account, view historical transactions and manage your profile online; it's easy and convenient. The City of Vernon takes care of providing residents and businesses with water, sewer, garbage collection, yard recycling and commercial recycling. If you signed up for the Pre-Authorized Withdrawal System, you will need to contact Utility Billing Customer Care at least 20 days before your move-out date to cancel enrolment. If you have access to view your meter: turn off anything that may be using water (taps, washing machine, dishwasher, irrigation system) and check your water meter for several minutes. Van Vliet says when the city began installing water meters in the spring, they discovered as many as 20 to 25 per cent of services were leaking on the private property end. For further information regarding this process, visit our Transfer to taxes FAQ page. Existing security deposits will be held until the account is closed, at which point it will be applied against the final bill, with the balance returned to the payee. Customers are responsible for sewer repairs and maintenance on their own property, as well as ensuring that the sewer remains clear of blockages from the building to the main in the street. If the project duration is one year or less, water usage is metered. You will need your folio number, assessment area number and jurisdiction area number in order to make an address change. Any amounts due that remain unpaid after Dec. 31 of the year are deemed to be taxes in arrears and added to the property taxes on that property. When the tenant moves out, the utility account will be transferred to the property in the owner’s name. A drop-in flow could indicate a broken pipe somewhere. The developer or building contractor must purchase the meter from the City at the time of application for a building permit from the Inspection Services Department, and prepare the meter … For more information, visit kelowna.ca/water > water meter network pilot. Our hours of operation are 8 a.m. to 4 p.m., Monday to Friday (excluding statutory holidays). Please utilize alternative payment methods in the event of a postal disruption. 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